Skip to main content
MLU. Mobility & Land Use / MLU-3.3. Work From Anywhere / MLU-3.3-Access. SD Access 4 All /

MLU-3.3-SA1Create a Digital Navigator support line.

Image: City of San Diego

Progress

On time
  • Not started
  • Planning
  • In progress
  • Implementation
  • Completed

Official description

Create a Digital Navigator support line to assist with basic technology issues and provide guidance on low income technology options
(Full action name in the CAP)
As part of the SD Access 4 All program, the City of San Diego and San Diego Futures Foundation (SDFF) now offer the Digital Navigator Program. This program provides free multilingual tech support via a helpline available at select libraries and community centers. Our digital navigators assist with various needs, including basic tech support, affordable internet options, low-cost computers, and access to online programs for education, work, telehealth, government services, and housing assistance. Multi-lingual services are available.

For the Helpline number, host locations and schedule, and list of services, please visit the Digital Navigator website.

Interdependent actions

Preliminary
Planning (On time)
MLU-3.3-SA7. Enhance data collection and outreach in Communities of Concern. Identify residents in need of technology assistance, und…
In progress (On time)
MLU-3.3c. Establish a team and roadmap to support actions that require connectivity and close the digital divide.
Foundational
Not started
MLU-3.3a. Amend the Land Development Code to include mandatory transportation demand management (TDM) regulations citywide.
In progress (On time)
MLU-3.3b. Develop a City of San Diego employee TDM policy.
Next
Completed
MLU-3.3-SA1. Create a Digital Navigator support line.

Timeline

→ 10/2022

Lead department

  • Council Prioritization Score

    45.19

Action Timing

Reduce GHG Emissions

Community Identified Action

  • Feasibility score

    6.4(1-10)

  • Equity score

    8.5(1-10)
Information updated 13.09.2024